Privacy Policy

Last updated: February 27, 2026

TrailLevel respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you use traillevel.com.

1. Data Controller

Website: https://traillevel.com
Contact email: admin@traillevel.com

2. Information We Collect

Account Information

• Name
• Email address
• Date of birth
• Date of birth
• Gender
• Country
• Encrypted password
• User type (athlete or coach)

Sports and Profile Information

• Training data
• Assigned training plans
• User feedback and sensations
• Performance data
• Race results and rankings

Strava Integration Data

If you connect your Strava account, we may access:

• Activities
• Distance, time, pace, elevation
• Training frequency
• Performance metrics

This access is authorized by the user and used only to provide platform functionality.

Generated Data

• Performance scores
• Athlete ratings
• Derived performance indicators
• Athlete profiles based on public race results

Communication Data

• Messages between athletes and coaches
• Timestamps of communications

3. Public Athlete Profiles

TrailLevel may create athlete profiles using publicly available race results and rankings.

Users may request ownership, modification, or removal of a profile by contacting admin@traillevel.com. Requests are subject to verification and approval.

4. Purpose of Data Processing

• Provide platform functionality
• Connect athletes and coaches
• Enable messaging
• Assign training plans
• Analyze performance
• Generate athlete scores
• Improve the platform
• Ensure security
• Comply with legal obligations

5. Legal Basis

• User consent
• Provision of services
• Legitimate interest
• Legal compliance

6. Data Security

• Encrypted passwords
• Secure HTTPS connections
• Access control systems
• Protection against unauthorized access

7. Data Sharing

We do not sell personal data.

We may share data only when necessary with:

• Technical service providers
• Legal authorities if required

8. Data Retention

We retain data while the account is active or as required by law.

9. User Rights

You have the right to:

• Access your data
• Correct your data
• Delete your data
• Restrict processing
• Object to processing
• Request data portability

Contact: admin@traillevel.com

10. Account Deletion

Users may request account deletion at any time.

11. Children

TrailLevel is not intended for users under 16 years old.

12. International Transfers

Some service providers may be located outside the European Economic Area with appropriate safeguards.

13. Changes

We may update this Privacy Policy. Changes will be posted on this page.

14. Contact